Our customers are still lending!

The Mortgage Office®

I’ve seen this movie, back in 2007. A lot of customers had institutional capital, and money was easy to come by. Once the banks pulled their warehouse lines, lending came to a grinding halt. You all know what happened after that – the great recession.

After that, our typical customer went back to the basics – they either lent their own capital, or they had different investors that they worked with. They might have put investors directly on a loan, they may fund part of it, or they might’ve had a Pool/Fund set up as the investment vehicle. Either way, for most of this past decade, they did not rely on one funding source for capital. This was for good reason – if that funding source happened to dry up or got frozen, they would not be able to lend.

Well that’s exactly what happened about 30 days ago. Some of these people are no longer lending, had to lay off staff, and may shut their doors. It’s unfortunate – some of these people are our friends and colleagues. 

With all that said, it’s not a coincidence that most of our customers are surviving and thriving during this crisis. They are still lending!  With The Mortgage Office®, they are originating loans, managing the servicing of the portfolio, and giving the royal treatment to their trusted investors. And they have a leg up on their fellow lenders: They have maximum flexibility with deferral requests and forbearance agreements, since they are servicing the loans (not a 3rd party). They also give their investors bulletproof, gorgeous, and accurate investor reporting.

With the stock market acting like a roller coaster, investors are looking for a safe place to deploy capital. They also like that there is less competition now, and lower LTVs.

So, the long story short is that our customers are still lending. Nothing makes us happier and more proud.

About the Autor and The Mortgage Office®

A.J. Poulin is the Chief Revenue Officer at Applied Business Software, makers of The Mortgage Office®

The Mortgage Office® is the most popular private lending software in the US for originating and service loans. A.J.’s list of clients includes the “who’s who” of private lending – RCN, Lima One, Anchor Loans, and hundreds of others. A.J.’s list of clients also includes a broad spectrum of companies in North America including US Bank, the City of Miami, CVS, The Irvine Company, and University of California.

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Picture by: Alexander Schimmeck


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